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Factory-second Savings

Brisbane’s Repair-or-Replace Specialists

For more than 40 years, Brisbane families have trusted us to help solve appliance problems.

Today, solving an appliance problem doesn't always mean repairing it. Sometimes a repair is the smartest option. Sometimes replacing the appliance offers better value.

Our job is to help you make the right decision.
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Got a Faulty Appliance?

Before spending money on a service call, let us take a look. Send us,

Your appliance make and model and date of purchase
Photos of the appliance
A short video showing the fault
A brief description of the problem
HOW IT WORKS
A simple process designed to get you the fastest and most economical solution.
1 Tell us about the fault
2 Upload photos & video
3 We assess it
4 We recommend the best option

Why Customers Choose Brisbane Whitegoods

Avoid Service Call Costs

Avoid Unnecessary Service Call Costs

Many appliance faults can be assessed before a technician attends. In some cases, we may be able to determine that a service call isn't necessary at all.

Faster Answers

Get an Answer Before Booking a Technician

Rather than automatically sending a technician to diagnose the problem, we'll first look at the information you provide and help determine the best way forward.

Honest Advice

Honest Repair-or-Replace Advice

If a repair makes sense, we'll recommend a repair. If replacing the appliance offers better value, we'll tell you. Our aim is to recommend the option that makes the most sense for you and your budget.

Affordable Replacement Options

Affordable Replacement Options

If replacement is the better option, we can help you choose from our extensive range of quality factory second and refurbished appliances. Because we specialise in heavily discounted appliances, replacing your appliance can often cost significantly less than buying a similar new appliance at full retail.

Better Value

Better Value. Less Hassle.

Sometimes a major repair can cost almost as much as replacing an older appliance. A replacement may give you a newer appliance, fresh warranty coverage and greater peace of mind, without the cost and inconvenience of multiple repair visits.

What Happens After We Assess Your Appliance?

After reviewing the information, we may determine your appliance is:

Likely Repairable

Likely Repairable

The fault appears straightforward and repair may be the most economical solution.

Covered by Warranty

Covered by Warranty

The problem may be covered by your Brisbane Whitegoods or manufacturer's warranty.

Requiring Further Inspection

Requiring Further Inspection

We may need more information or a technician to inspect the appliance before we can recommend the best option.

Likely Uneconomical to Repair

Likely Uneconomical to Repair

The likely repair cost may not make financial sense considering the appliance age, condition and remaining useful life.

Better Suited to Replacement

Better Suited to Replacement

Replacing the appliance may provide better overall value than repairing it.

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We Don't Just Repair Appliances. We Don't Just Sell Appliances.
We help you solve appliance problems.
For more than 40 years, we've been helping Brisbane families make better decisions about their appliances.
Let us help you make yours.

40 Years Trusted
Over 40 Years
Trusted in Brisbane
Experienced Local Team
Experienced
Local Team
Honest Advice
Honest &
Independent Advice
Repair or Replace
Repair or Replace -
Your Best Outcome