Terms and Conditions

Terms & Conditions

Website Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Australian law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


Exclusions and Limitations

The information and products on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Factory Seconds and New Products terms and warranties

Factory second/s refers to an item which is imperfect. These products may have been (but not limited to) a demonstration, superseded, test unit, scratched, dented or other circumstances which deem them as unfit for retail sales. All factory seconds come with warranty which can vary dependant on the product. Extended warranties are available at additional charges relevant to the product. BWG warranties refer to a warranty which is covered by Brisbane Whitegoods Factory Outlet. The BWG warranties are for domestic appliances used in domestic or single family applications and do not cover the use of the product used in any commercial manner. BWG warranties cover both parts and labour to correct defects in electrical and mechanical parts. Brisbane Whitegoods Factory Outlet will not be responsible for cosmetic defects, costs associated with service call/s, freight or transport of goods requiring service from areas outside a radius of 25Km from the Brisbane CBD, or for installation, plumbing or user faults.

New products refer to an item which has been purchased for retail sales without defects. All warranties are covered by the manufacturer of the product and are subject to the warranty terms and conditions of the manufacturer.

Payment and Pricing

All acceptable methods of payment will be outlined within our website. Our Terms are payment in full prior to the finalisation of a service/sale. All goods remain the property of the Company until paid for in full. All prices shown include GST. Prices shown for products/services do not include shipping. Shipping costs are shown separately at the time of checkout. The company reserves the right to change prices without notice.

Deliveries and Supply of Products/Services

Delivery of your product/s is at the sole discretion of Brisbane Whitegoods. We reserve the right to refuse delivery of your product/s for any reason which we deem fit for doing so. The company makes every effort to deliver your products/service within a reasonable time frame. Upon placing your order with the company, you are encouraged to view their “My Account” section to view the status of your order. Products/services will only be shipped to the shipping address indicated by you.

Termination of Agreements, Cancellation and Refunds Policy

Brisbane Whitegoods do not offer refunds for anything outside your statutory rights. Should any refunds offered by us, it will be at the sole discretion of Brisbane Whitegoods and will be dependant of the situation at hand and may incur a 25% re-stocking fee


Unless otherwise stated, the services featured on this website are only available within selected areas within Australia. All advertising is intended for the Brisbane, Australian market. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused. The company has the right to withdraw any offer on this website and/or cancel any agreement between both parties at any time without notice.


Images used within this website are solely for illustrative purpose only. These images do not reflect the product/s on offer within our showroom. Products displayed throughout this Web site are indicative of the types of products that we sell, however because our stock is continually changing, the actual make, and or model displayed within this site may no longer be in stock or available. Prices alter, depending on the scratch, or dent on individual products, hence the prices displayed on product images throughout this website are an approximate indication and your personal inspection is obviously recommended in order to determine the extent of the scratch, or dent damage, prior to purchase.

Email address and first name collection

We collect your first name and email address for the sole purpose of sending periodical emails with product and company related information. The email address and your name will be kept on our server for only that purpose. You can at any time opt out from our email list and your details will be deleted. We would never sell or use your email and first name for any other purpose such as selling it to other businesses.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for statistical use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.


Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to or from this website. Opinions expressed or material appearing on such websites is not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website. No content on this website is permitted to be copied or reproduced without the written consent of the company.


we have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.

This company is registered in Australia as Brisbane Whitegoods Factory Outlet [ABN: 13 578 485 522], 47 Pickering Street, Enoggera, Qld, Brisbane, Australia, 4051. Phone :(07) 3355 6855, Fax :(07) 3355 6166

Force Majeure

The company shall no be held liable to anyone for any failure to perform any obligation under any Agreement which is due to an event beyond the reasonable control of the company. Nor shall the company be held liable for any monies lost to you due to circumstances outside the reasonable control of the company.


Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.


The laws of Australia govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the Australian courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Changes to Terms and Conditions

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Changes to these terms and conditions may be changed by the company at any time without notice. You are therefore required tore-read these terms and conditions each time you use our service.

These terms and conditions form part of the Agreement between the Client and us. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Should you have any concerns or questions relating to these terms and conditions or any part within our website, please contact Brisbane whitegoods to discuss your questions or concerns in further detail.